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UP and to the RIGHT

Richard Stiennon, a former colleague of mine (he was a security analyst at Gartner from 2000-2004), has just written a book, “UP and to the RIGHT: Strategy and Tactics of Analyst Influence: A complete...

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What would make the Cloud IaaS Magic Quadrant better?

At the risk of opening up a can of worms: As a user of the Public Cloud IaaS Magic Quadrant — either as a technology buyer looking to make a vendor decision, or as a vendor looking to understand the...

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Foundational Gartner research notes on cloud IaaS

In light of the upcoming Magic Quadrant work, I thought it would be useful to highlight research that myself and others have published that is important in the context of this MQ. These notes lay out...

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The art of the customer reference

In the course of my career at Gartner, and my pre-Gartner life as an engineering director who spent giant piles of money on purchasing technology that was often very early-stage, I have spoken to an...

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AR contacts for a Magic Quadrant should read everything

Something for analyst relations folks and the PR firms that help them, to take note of when participating in a Magic Quadrant: Read every communication that you’re sent, in its entirety. One might...

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General Tips for Magic Quadrant briefings

Three years ago, I wrote a blog post called “What Makes for an Effective MQ Briefing?” This is a follow-up, with my thoughts somewhat more organized. For AR and PR people, before you do anything else,...

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Specific Tips for Magic Quadrant briefings

This is part 2 of a two-part post. The first part contains general tips for Magic Quadrant briefings, applicable to any vendor regardless of how much contact they’ve had with the analyst. This second...

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Vendors, Magic Quadrants, and client status

I’m writing this blog post for vendors who are in Magic Quadrants or who are hoping to be in Magic Quadrants, as well as the Gartner account executives (AEs) who have such vendors as clients and...

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Thoughts on cloud IaaS market share

As part of our qualification survey for the cloud IaaS Magic Quadrant, we ask providers for detailed information about their revenue, provisioned capacity, and usage, under a very strict nondisclosure...

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Servers are cheap, talent is expensive

Of late, I’ve been talking to Amazon customers who are saying, you know, AWS gives us a ton of benefits, it makes a lot of things easy and fast that used to be hard, but in the end, we could do this...

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The meta-info of my OpenStack note

I’ve been reading the social media reactions to my recent note on OpenStack, “Don’t Let OpenStack Hype Distort Your Selection of a Cloud Management Platform in 2012” (that’s a client link; a free...

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Having cloud-enabled technology != Having a cloud

Many people confuse “using a hardware and software stack that potentially enables a cloud” with “cloud infrastructure as a service”. Analyst firms haven’t necessarily done a good job with drawing the...

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Cloud IaaS SLAs can be meaningless

In infrastructure services, the purpose of an SLA (or, for that matter, the liability clause in the contract) is not “give the customer back money to compensate for the customer’s losses that resulted...

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The forthcoming Managed Hosting Magic Quadrant, 2013

Gartner will soon be starting the process of updating our Magic Quadrant for Managed Hosting, currently targeted for publication in Q1 of 2013. This is the update to the Magic Quadrant for Managed...

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Some clarifications on HP’s SLA

I corresponded with some members of the HP cloud team in email, and then colleagues and I spoke with HP on the phone, after my last blog post called, “Cloud IaaS SLAs can be Meaningless“. HP provided...

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The myth of zero downtime

Every time there’s been a major Amazon outage, someone always says something like, “Regular Web hosters and colocation companies don’t have outages!” I saw an article in my Twitter stream today, and...

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Call for vendors — 2013 Cloud IaaS Magic Quadrant

It’s that time of the year again, a little bit early — we’re trying to refresh the Cloud IaaS Magic Quadrant on a nine-month cycle rather than a yearly cycle, reflecting the faster pace of the market....

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Recommended reading for Cloud IaaS Magic Quadrant

If you’re a service provider interested in participating in the Cloud IaaS Magic Quadrant process (see the call for vendors), I’d like to recommend a number of my previous blog posts. Foundational...

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Dell withdraws from the public cloud IaaS market

Today, not long after its recent acquisition of Enstratius, Dell announced a withdrawal from the public cloud IaaS market. This removes Dell’s current VMware-based, vCloud Datacenter Service from the...

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VMware joins the cloud wars with vCloud Hybrid Service

Although this has been long-rumored, and then was formally mentioned in VMware’s recent investor day, VMware has only just formally announced the vCloud Hybrid Service (vCHS), which is VMware’s foray...

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