UP and to the RIGHT
Richard Stiennon, a former colleague of mine (he was a security analyst at Gartner from 2000-2004), has just written a book, “UP and to the RIGHT: Strategy and Tactics of Analyst Influence: A complete...
View ArticleWhat would make the Cloud IaaS Magic Quadrant better?
At the risk of opening up a can of worms: As a user of the Public Cloud IaaS Magic Quadrant — either as a technology buyer looking to make a vendor decision, or as a vendor looking to understand the...
View ArticleFoundational Gartner research notes on cloud IaaS
In light of the upcoming Magic Quadrant work, I thought it would be useful to highlight research that myself and others have published that is important in the context of this MQ. These notes lay out...
View ArticleThe art of the customer reference
In the course of my career at Gartner, and my pre-Gartner life as an engineering director who spent giant piles of money on purchasing technology that was often very early-stage, I have spoken to an...
View ArticleAR contacts for a Magic Quadrant should read everything
Something for analyst relations folks and the PR firms that help them, to take note of when participating in a Magic Quadrant: Read every communication that you’re sent, in its entirety. One might...
View ArticleGeneral Tips for Magic Quadrant briefings
Three years ago, I wrote a blog post called “What Makes for an Effective MQ Briefing?” This is a follow-up, with my thoughts somewhat more organized. For AR and PR people, before you do anything else,...
View ArticleSpecific Tips for Magic Quadrant briefings
This is part 2 of a two-part post. The first part contains general tips for Magic Quadrant briefings, applicable to any vendor regardless of how much contact they’ve had with the analyst. This second...
View ArticleVendors, Magic Quadrants, and client status
I’m writing this blog post for vendors who are in Magic Quadrants or who are hoping to be in Magic Quadrants, as well as the Gartner account executives (AEs) who have such vendors as clients and...
View ArticleThoughts on cloud IaaS market share
As part of our qualification survey for the cloud IaaS Magic Quadrant, we ask providers for detailed information about their revenue, provisioned capacity, and usage, under a very strict nondisclosure...
View ArticleServers are cheap, talent is expensive
Of late, I’ve been talking to Amazon customers who are saying, you know, AWS gives us a ton of benefits, it makes a lot of things easy and fast that used to be hard, but in the end, we could do this...
View ArticleThe meta-info of my OpenStack note
I’ve been reading the social media reactions to my recent note on OpenStack, “Don’t Let OpenStack Hype Distort Your Selection of a Cloud Management Platform in 2012” (that’s a client link; a free...
View ArticleHaving cloud-enabled technology != Having a cloud
Many people confuse “using a hardware and software stack that potentially enables a cloud” with “cloud infrastructure as a service”. Analyst firms haven’t necessarily done a good job with drawing the...
View ArticleCloud IaaS SLAs can be meaningless
In infrastructure services, the purpose of an SLA (or, for that matter, the liability clause in the contract) is not “give the customer back money to compensate for the customer’s losses that resulted...
View ArticleThe forthcoming Managed Hosting Magic Quadrant, 2013
Gartner will soon be starting the process of updating our Magic Quadrant for Managed Hosting, currently targeted for publication in Q1 of 2013. This is the update to the Magic Quadrant for Managed...
View ArticleSome clarifications on HP’s SLA
I corresponded with some members of the HP cloud team in email, and then colleagues and I spoke with HP on the phone, after my last blog post called, “Cloud IaaS SLAs can be Meaningless“. HP provided...
View ArticleThe myth of zero downtime
Every time there’s been a major Amazon outage, someone always says something like, “Regular Web hosters and colocation companies don’t have outages!” I saw an article in my Twitter stream today, and...
View ArticleCall for vendors — 2013 Cloud IaaS Magic Quadrant
It’s that time of the year again, a little bit early — we’re trying to refresh the Cloud IaaS Magic Quadrant on a nine-month cycle rather than a yearly cycle, reflecting the faster pace of the market....
View ArticleRecommended reading for Cloud IaaS Magic Quadrant
If you’re a service provider interested in participating in the Cloud IaaS Magic Quadrant process (see the call for vendors), I’d like to recommend a number of my previous blog posts. Foundational...
View ArticleDell withdraws from the public cloud IaaS market
Today, not long after its recent acquisition of Enstratius, Dell announced a withdrawal from the public cloud IaaS market. This removes Dell’s current VMware-based, vCloud Datacenter Service from the...
View ArticleVMware joins the cloud wars with vCloud Hybrid Service
Although this has been long-rumored, and then was formally mentioned in VMware’s recent investor day, VMware has only just formally announced the vCloud Hybrid Service (vCHS), which is VMware’s foray...
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